ATI Electronics India Private Limited takes stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
- The item may be damaged during transit.
- There might be a manufacturing defect.
- A wrong item is delivered to you.
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement and/or return of item is made within 48 hours after the delivery.
No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a replacement, email us (firstname.lastname@example.org) your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.