Cases of goods unavailability or service problem:

ATI Electronics India Private Limited takes stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

  • If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final.
  • If the order is confirmed by us and we are not able to deliver it within 45 days, then we will provide full refund to customer, if the customer so demands.
  • If the delivery address is outside the service area, 100% refund will be given.

Which account is the refund sent to?

Refunds for goods returned under our policy are made to the credit, debit, or charge card or wire transfer to account used originally charges or paid for order. Please allow 2 weeks from the time we receive the returned goods.

An email notification will be sent once the return has been processed.